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Privacy Policy

This Privacy Policy explains how Alliance Community Solutions, LLC ("Alliance Community Solutions," "we," "us," or "our") collects, uses, stores, and protects information obtained through our website and related services. By using our website or submitting information through it, you agree to the practices described in this Privacy Policy.

1. Information Collected

We may collect certain information when you visit our website or communicate with us, including:

  • Information you voluntarily provide, such as your name, email address, phone number, HOA or community name, and details related to your inquiry;
  • Information submitted through contact forms or other website fields; and
  • Basic technical information, such as your IP address, browser type, and pages visited, which may be collected through cookies or similar technologies.

We collect only the information reasonably necessary to respond to your inquiries, provide our services, and improve our website.

2. Contact Forms

When you submit a contact form or similar request on our website, we use the information you provide to:

  • Respond to your questions or requests;
  • Communicate with you about our HOA support services; and
  • Follow up on potential service engagements or consultations.

By submitting a form, you consent to our use of your information for these purposes.

3. Email Communications

If you contact us by email or provide your email address through our website, we may use it to:

  • Respond to your inquiries;
  • Share information about our services relevant to your request; and
  • Send occasional updates or resources related to self-managed HOA support, where permitted by law.

You may request to limit or stop certain types of email communications by contacting us using the information provided at the end of this Policy.

4. Cookies and Analytics

Our website may use cookies or similar technologies to improve functionality and understand how visitors use the site. Cookies are small data files stored on your device that help us:

  • Analyze website traffic and usage patterns;
  • Improve website performance and user experience; and
  • Understand which pages or resources are most helpful to visitors.

We may use basic analytics tools to collect aggregated, non-identifying information about website usage. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent, but some parts of the website may not function properly without them.

5. Information Usage

We use the information we collect for purposes such as:

  • Responding to inquiries and providing requested information;
  • Communicating about our administrative and operational support services for self-managed HOA communities;
  • Scheduling consultations or follow-up discussions;
  • Improving our website, services, and communications; and
  • Maintaining basic records of inquiries and communications.

We do not sell your personal information.

6. Data Security

We take reasonable measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. These measures may include administrative, technical, and physical safeguards appropriate to the nature of the information.

However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Third-Party Services

We may use third-party service providers to help operate our website, manage communications, or analyze website usage. These third parties may have access to certain information as needed to perform their functions but are not authorized to use it for other purposes.

Our website may also contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Information Sharing

We do not sell or rent your personal information. We may share information in limited circumstances, such as:

  • With service providers who assist us in operating our website or delivering our services;
  • When required by law, regulation, or legal process; or
  • When we believe in good faith that disclosure is necessary to protect our rights, the safety of others, or to investigate fraud or security issues.

Any sharing of information will be limited to what is reasonably necessary for the intended purpose.

9. User Rights

Depending on applicable law, you may have certain rights regarding the information we hold about you, such as the right to:

  • Request access to the personal information we have about you;
  • Request corrections to inaccurate or incomplete information; or
  • Request that we limit certain uses of your information.

To exercise these rights, please contact us using the information provided in the Contact Information section below. We will review and respond to requests in accordance with applicable law.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make changes, we will update the "Last Updated" date at the bottom of this page.

Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the updated Policy. We encourage you to review this page periodically.

11. Contact Information

If you have any questions about this Privacy Policy or how we handle your information, you may contact us at:

Alliance Community Solutions, LLC

8735 DUNWOODY PLACE
STE R
ATLANTA GA 30350
404-939-6565

info@alliancecommunitysolutions.com

We are committed to handling your information responsibly and supporting self-managed HOA communities with professional, trustworthy services.

Last Updated: May 2026

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