Terms of Service
These Terms of Service (the "Terms") govern your use of the services provided by Alliance Community Solutions, LLC ("Alliance Community Solutions," "we," "us," or "our"). By engaging our services or accessing our website, you ("you," "your," or the "Client") agree to be bound by these Terms. If you do not agree to these Terms, you should not use our services.
1. Acceptance of Terms
By requesting, engaging, or continuing to use the services of Alliance Community Solutions, you confirm that you have the authority to act on behalf of your homeowners association ("HOA") or community organization and that you accept these Terms on its behalf. These Terms apply to all services we provide to self-managed HOA communities in the State of Georgia.
2. Description of Services
Alliance Community Solutions provides administrative and operational support services to self-managed HOA communities. Our services may include, but are not limited to, assistance with administrative organization, mailing and notice coordination, resident communication support, vendor coordination, HOA operational support, board organization assistance, and community documentation support. Our role is to support your self-managed HOA board in carrying out its own responsibilities. We do not make decisions for your board, enforce community rules, or act as a property management company.
3. Administrative Support Disclaimer
Alliance Community Solutions provides administrative and operational support only. We do not: Act as a property management company; Serve as an association manager or community manager; Make or implement board decisions; Enforce covenants, conditions, and restrictions (CC&Rs) or community rules; or Assume fiduciary duties owed by the board to the community. All decisions regarding governance, enforcement, budgeting, collections, and community policies remain solely with your HOA board.
4. No Legal or Financial Advice
Alliance Community Solutions is not a law firm, accounting firm, or financial advisory firm. Nothing in our services, communications, templates, or materials should be interpreted as legal, tax, or financial advice. You are responsible for consulting with qualified legal, tax, or financial professionals regarding any questions or decisions that may have legal or financial consequences for your HOA. You agree that you will not rely on Alliance Community Solutions as a substitute for such professional advice.
5. User Responsibilities
- Provide accurate, complete, and timely information necessary for us to perform our services
- Ensure that your board decisions, policies, and instructions comply with applicable laws
- Review and approve all communications before they are distributed
- Maintain ultimate responsibility for governance and financial decisions of your HOA
- Use our services in a lawful manner and in accordance with these Terms
6. Communication and Notices
We may communicate with you and your designated board representatives by email, phone, mail, or through other agreed-upon methods. You are responsible for keeping your contact information current and for designating appropriate board contacts. Any formal notices required under these Terms will be deemed delivered when sent to the most recent contact information you have provided to us.
7. Limitation of Liability
To the fullest extent permitted by law, Alliance Community Solutions and its owners, employees, and contractors will not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to our services or these Terms. Our total liability for any claim will be limited to the total amount of fees you have paid to us for the services giving rise to the claim during the twelve (12) months preceding the event.
8. Third-Party Services
In the course of providing our services, we may assist your board in coordinating with third-party vendors or service providers. These third parties are independent of Alliance Community Solutions, and we do not control, endorse, or guarantee their services. Your HOA is solely responsible for selecting, contracting with, and overseeing any third-party vendors.
9. Service Modifications
We may modify, update, or adjust the scope of our services from time to time. Where such changes materially affect the services we provide to you, we will make reasonable efforts to notify you in advance. Continued use of our services after any modification will constitute your acceptance of the updated scope of services.
10. Termination of Services
Either party may terminate our services upon written notice, subject to any applicable service agreement or engagement terms between us. Upon termination, you remain responsible for payment of all fees for services rendered up to the effective date of termination.
11. Governing Law (Georgia)
These Terms and any dispute arising out of or relating to our services will be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the state or federal courts located in Georgia.
12. Changes to Terms
We may update or revise these Terms from time to time. When we do, we will update the "Last Updated" date at the bottom of this page. Your continued use of our services after any changes to these Terms constitutes your acceptance of the updated Terms.
13. Contact Information
If you have any questions about these Terms or our services, you may contact us at: Alliance Community Solutions, LLC, 8735 DUNWOODY PLACE, STE R, ATLANTA GA 3035, info@alliancecommunitysolutions.com, 404-939-6565.  We are committed to supporting self-managed HOA communities with professional assistance.
Last Updated: May 2026